People Pleasing

Put your service to the test
People pleasing at its best

Problem solver is our nickname
No promotion, no hall of fame
Hear the issue, try to fix
From a bag of fix it tricks

Listen and apologize
Correct issue, gratify

Greet each client with a smile
Let them vent for a while
Acknowledge issue and empathize
Evaluate and summarize

Hear them and apologize
Ask questions and satisfy

Recall patron, make it right
People pleasing agent’s plight
Be kind, gentle, always nice
Mediocre aid won’t suffice

Hear them out, apologize
Make it right, satisfy

Put your service to the test
People pleasing at its best

Check out last years People Pleaser Post 

Footnote: This year I decided to go with the A-Z of Customer Service. I’ve complained too long that customer service isn’t what it should be. Tell me God doesn’t have a sense of humor. He put me in a position make a difference in what I think customer service is and should be. This month I will share with you what I’ve learned about successful customer service. Hope you enjoy the ride.

3 thoughts on “People Pleasing

  1. Nice little poem! Sorry, I am not able to read them every day, but I make a point to spend time with God and my bible every day!I love the Bible and I certainly need God! Love you Barbie! Got your letter! Thanks!

    Sent from my iPad



  2. I have worked for and have manned the team in the customer support department of a software product company. How I wish, I had this poem then to share it with my entire team!
    You caught the jist of the matter so very well!
    Anagha From Team MocktailMommies
    Collage Of Life


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